Air New Zealand
Manager, Customer Analytics & Data Science
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Affiliations and Memberships
Institute of Directors
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Tech Start Ups or start ups wanting to embrace AI and Machine Learning
I am committed to improving the performance of New Zealand businesses through the increased application of technology and data science. Over the past 10 years I have worked with a range of organisations to increase their digital and analytics maturity, executing strategies that improve customer-centricity, operational effectiveness and achieve business results.
As a previous international-level Lacrosse coach and European Champion Gold Medallist, I have a passion for and experience in creating high-performing teams that can gain competitive advantages through application of technology as well a through a culture of continuous incremental improvement.
With a varied experience working within organisations to bring about digital and data transformation alongside a strong track record in high performance sports, I bring expertise in application of disruptive technologies as well as data commercialisation. I also have a deep understanding of the team dynamics required for a high performance culture.
Advisory Board Chair, Advisory Board Member
Council Controlled Organisations, Govt Sector Organisations, Listed Company, Non Govt Sector Organisations, Private Company, Start Up Companies
Compliance and risk, General management, Governance, IT, Strategy & Planning
Govt/Public Sector, IT, Media/Advertising/Communications, Professional Services/Commercial, Research/Science/Technical, Sports/Recreation, Transport/Warehouse/Logistics
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|Curriculum Vitae / Biography|
|Other Key Skills||
Aviation with deep expertise on digital transformation and the adoption of data driven decision making
Customer loyalty programmes with specific focus on data commercialisation
Media and digital marketing specialising in data strategy and technology innovation
Digital innovation, application of machine learning and data science, data governance and organisational data literacy.
Commitment to continuous improvement and creating learning organisations through the application of Agile leadership, principles and practices.
Building and managing high-performing teams by providing direction and coaching to improve the culture, productivity and engagement of teams
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AUT Analytics Forum Speaker May 2018
Women in Digital Speaker Aug 2018
Panel speaker at Women in Leadership Summit Aug 2018
Panel speaker at Women in Leadership Summit July 2017
Masters of Data – Topic: Agile Analytics and Data Lakes Nov 2016
HR Analytics Conference on Big Data 2014
BI Summit 2013
Information Governance, Privacy and Security Conference 2013
Performance Reporting and Business Improvement 2013
Qualifications and Education
Sheffield Hallam University
MSc Computer Science
University of Sheffield
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BA(Hons) East Asian Studies with Mandarin
Governance Essentials (Institute of Directors)