Dr Paige Carlyle Director

Email: p.carlyle@mmlgroup.com    Website:

Skype:      Linkedin: https://www.linkedin.com/in/paigecarlyle/

Company: MML Group Ltd


Personal Profile:
Dr. Paige Carlyle’s entrepreneurial and hands-on business experience challenges clients to move beyond the status quo, achieve their full potential and enable them to see beyond the horizon. With a proven history of transformation, Paige is an expert in business creation, business sustainability and growth, as well as performance measurement and management. Paige is an experienced Company Director in both New Zealand and Australian business environments and has been involved as a Director for companies ranging from 2 or 3 staff through to 300 staff, plus annual turnover ranges from $100,000 through to $20m. After marketing and management roles at the New Zealand Dairy Board, and having successfully introduced the toll-free 0800 and user-pays 0900 services on behalf of Telecom New Zealand, Paige (with his wife, Janet – a successful businesswoman in her own right) established New Zealand’s leading call centre consulting company, TARP NZ Ltd. Specializing in developing complaint management processes and improving client’s customer experience, the company grew to more than 300 employees across Australasia and in 1998 they sold their stake to an American based investor. Paige then consulted to Telstra Corporation in Australia helping expand their global businesses into the UK, Korea, Hong Kong, Japan and the USA. The $250 million project required obtaining board approval for each market entry strategy and business plan, identifying key technology and in-country partners, establishing the businesses and ensuring each business launched according to strategic objectives. He also wrote Telstra’s Product Portfolio Management Manual. Paige’s knowledge and experience cover a wide variety of fields: telecommunications, government, manufacturing, service, utility, banking & finance, health, building, pharmaceutical, recreation and IT. He’s worked in markets in Australasia, Asia, North America, South Africa, the UK/Europe, as well as the Middle East. Paige’s doctorate is in business performance measurement. He has a Masters of Business in international marketing from the University of Technology, Sydney and a Bachelors degree in marketing. The combination of his real-world experience and academic qualifications categorizes him a “pracademic” – skilled and qualified to work in both the academic and practitioner worlds.

Advisory Roles:
Advisory Board Member

Interested in:
Listed Company, Private Company

Key Skils:
General Management, Governance, Sales/Marketing, Strategy & Planning,Other

Experience:
Education/Training,Health/Medical/Pharmacy,IT/Telecommunications,Manufacturing,Sales/Marketing,Primary Industry,Govt/Public Sector,Professional Services,Retail,Logistics,Utilities

Interests:
Justice of the Peace for New Zealand (JP) Associate of the Royal Academy of Dancing (ARAD)

Qualifications:
BBS: Bachelor of Business Studies (Massey University) - Marketing M.Bus: Masters of Business (University of Technology, Sydney) - International Marketing DBA: Doctorate of Business and Administration (Massey University) - Performance Measurement and Management

Affiliations:

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