Michael Voss

Michael worked for the New Zealand and US governments before moving to private enterprise. At PEC (NZ) Ltd Michael held a variety of positions including 5 years at senior management team level with over 300 staff in New Zealand, Australia, United Kingdom, South Africa and Malaysia where he was accountable for quality management, business improvement and world-wide strategy and planning.

Michael has worked with the Baldrige (business excellence) model for over 15 years involving the assessment of over 200 organisations from two person partnerships to multi-site companies employing 300+ employees, and a wide range of businesses including government departments, local government, manufacturers, high technology companies, industrial processors, tourist operators, exporters, retailers and service based organisations.

In July 1999 Michael established his own business improvement consultancy to focus on raising the performance of New Zealand organisations. He has designed organisational assessment processes, simplified versions of the business excellence model more appropriate for New Zealand SMEs, designed a number of organisational improvement tools, is co-developer of a best practice benchmarking methodology and a frequent commentator on organisational excellence.

Michael is a seasoned trainer and facilitator, and particularly skilled at providing advice at all levels of organisations to develop sustainable high growth strategies. He is passionate about driving high performance change. He is confident, an effective communicator and brings a wide strategic perspective. He develops sound relationships with stakeholders, and provides effective oversight of management, performance and compliance. Michael draws on a wealth of experience and brings this to any new project and learning opportunity.